Surgical Specialists of Washington Township

FAQ

 

Q: What days are you open?

A: Our office is open Monday through Friday. As our daily schedule is subject to change, please call 856-589-0600 to confirm office hours.


Q: Are you accepting new patients?

A: Yes, we welcome new patients.

 

Q: Do you accept my insurance plan?

A: Advocare participates with most insurance plans. As participation varies by region, specialty, and physician, we recommend that you contact either our office or your insurance company representative to verify your insurance is accepted.

 

Q: Do I need a referral from my primary care doctor to come to your office?

A: If your insurance plan requires you to obtain a referral prior to a specialty visit, please contact your primary doctor first. If your plan allows a subspecialty visit without a referral, then please call us to arrange your visit at 856.589.0600. For urgent referrals (especially when you are still in our office), you can wait while the referral is processed.

 

Q: How do we contact the doctor after hours?

A: Our medical providers are available 24 hours a day. Call the office at 856.589.0600 to reach our answering service.
 

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

 

Q: When will I receive lab or test results?

A: You will receive a call quickly with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the provider that ordered the labs or tests. Normal values are usually not reported, however, you are welcome to call our office to request a copy of your results.

 

Q: How do I obtain a prescription refill?

A: Please call our office and follow the prompts for our prescription refill line. Allow one business day for all routine prescription refills.